🚨Order Notification Retry Policy

If we are unable to send any of the above notifications to your server, we will retry sending the notification for up to 24 hours. We will retry sending the notification on the following schedule:

• Once per minute for the first 5 attempts

• Once every 10 minutes for the next 5 attempts

• Once every 20 minutes for the next 5 attempts

• Once every 30 minutes for the next 5 attempts

• Once every hour until 24 hours from order creation have passed.

A 200 response code from your server will stop retries, indicating success. To prevent retries, respond with a 409 status code. In the event of a missed order notification, you can resend the most recent notification directly from the Swapped.com Dashboard transaction page. This functionality is available to users with the roles of Admin, User, or Developer. Or request a manually resent via your shared support channel.