⁉️FAQ

Frequently asked questions

What is Swapped Pay?

Swapped Pay is a crypto checkout gateway that lets businesses accept cryptocurrency payments from customers and settle in either fiat (like EUR, USD, GBP, or DKK), crypto, or stablecoins. It supports embedded widgets, payment links, and full API integration.


Which cryptocurrencies can I accept?

Swapped Pay supports a wide and growing list of tokens including USDC, USDT, ETH, BTC, SOL, AVAX, and more, across multiple blockchains like Ethereum, Solana, and Polygon.

Note: Since USDT is not quite yet available under MiCA, EU/EEA customers and merchants are unable to process payments with USDT.


How do I receive fiat payouts?

You can choose to automatically convert received crypto into fiat and receive payouts via SEPA (EUR), ACH (USD), FPS (GBP), Bank Transfer (DKK), or other local rails. Payouts are typically processed daily.


Can I hold crypto instead of converting to fiat?

Yes. You can configure your payout preferences to hold the received crypto in your Fireblocks-secured merchant vault, or automatically convert it to a different crypto asset.


Do I need to code to use Swapped Pay?

No. You can generate payment links and accept crypto payments without writing any code. For more customization and automation, you can use our developer-friendly API.


What are the fees?

Swapped Pay charges up to 1% per payment, depending on volume and flow type. When swapping from crypto to crypto or fiat, Swapped Pay charges up to 0.5% per conversion.

Network fees and FX spread may apply depending on conversion and routing settings.


Can customers pay directly from exchanges or wallets?

Yes. Customers can pay using wallet apps (MetaMask, Phantom, WalletConnect), or directly from their exchange balances.


Is KYC/KYB required?

Yes. Merchants must complete a one-time KYB verification via Sumsub to activate their account. Customers may be prompted for KYC if a transaction exceeds regulatory thresholds (e.g. €1,000).


How do I get started?

You can self-signup at πŸ‘‰ dashboard.swapped.com/pay/register Once approved, you can start generating payment links or integrating the widget immediately.

Last updated